Last updated: September 30, 2024
Returns & Exchanges
Customers may return unused products within 30 days of purchase with the original receipt and in the original packaging. We will be happy to offer an exchange or a credit note. Products not eligible for exchange or return: Discounted products, books & magazines, edible products, and beauty care products for hygiene reasons.
Exchange is only accepted in the country where the purchase is made.
Refund
A refund will be issued in case a product cannot be repaired or replaced. The refund will be in the same way the payment was made within 7-10 business days.